Environmental performance and climate
Energy and climate change
Energy and climate change
| ESG metric | Unit | Boundaries | Exclusions and Notes | 2025 | 2024 | 2023 |
|---|---|---|---|---|---|---|
| Total Scope 1 emissions | tCO2e | stc group | 2023 and 2024 numbers restated in alignment with stc's organizational change | 27,079 | 26,546 | 38,143 |
| Total Scope 2 emissions | tCO2e | stc group | 2023 and 2024 numbers restated in alignment with stc's organizational change | 500,291 | 492,416 | 448,967 |
| Total Scope 3 emissions | tCO2e | stc group | 2023 and 2024 numbers restated in alignment with stc's organizational change | 1,505,452 | 1,458,320 | 911,608 |
| Total GHG emissions | tCO2e | stc group | 2023 and 2024 numbers restated in alignment with stc's organizational change | 2,032,822 | 1,977,282 | 1,398,718 |
| Total energy consumption | GJ | stc KSA | Includes stc KSA and its HQ-based subsidiaries | 1,778,801 | 1,854,755 | 1,823,462 |
| stc group | 2023 and 2024 numbers restated in alignment with stc's organizational change | 3,618,308 | 3,549,390 | 3,313,689 | ||
| Direct energy consumption | GJ | stc KSA | Includes stc KSA and its HQ-based subsidiaries | 131,056 | 139,009 | 147,441 |
| stc group | 2023 and 2024 numbers restated in alignment with stc's organizational change. | 364,274 | 353,066 | 548,451 | ||
| Indirect energy consumption | GJ | stc KSA | Includes stc KSA and its HQ-based subsidiaries | 1,647,745 | 1,715,746 | 1,676,021 |
| stc group | 2023 and 2024 numbers restated in alignment with stc's organizational change | 3,254,034 | 3,196,324 | 2,765,238 | ||
| Energy intensity | GJ/PB | stc KSA | Includes stc KSA and its HQ-based subsidiaries | 56.7 | 63.45 | 74.77 |
| stc group | 2023 and 2024 numbers restated in alignment with stc's organizational change | 106.52 | 112.07 | 123.99 | ||
| Total Electricity consumption | MWh | stc KSA | Includes stc KSA and its HQ-based subsidiaries | 457,707 | 476,596 | 465,561 |
| stc group | 2023 and 2024 numbers restated in alignment with stc's organizational change | 903,898 | 887,868 | 768,122 | ||
| Petrol consumption | Liters | stc KSA | Includes stc KSA and its HQ-based subsidiaries | 3,659,114 | 3,944,944 | 4,168,144 |
| stc group | 2023 and 2024 numbers restated in alignment with stc's organizational change | 4,608,314 | 4,086,583 | 4,218,182 | ||
| Diesel consumption | Liters | stc KSA | Includes stc KSA and its HQ-based subsidiaries | 163,816 | 113,352 | 128,032 |
| stc group | 2025 data excludes Tawal | 5,724,753 | 5,908,551 | 10,580,857 | ||
| Data centers: Number of exchanges | Number | stc KSA | - | 222 | 225 | 223 |
| stc Bahrain | - | 2 | 2 | 2 | ||
| stc Kuwait | Data centres are leased, not owned | 13 | 13 | 24 | ||
| Number of data centers owned by stc | Number | stc KSA | - | 16 | 17 | 17 |
| stc Bahrain | - | 2 | 2 | 2 | ||
| stc Kuwait | Data centres are leased, not owned | 2 | 2 | 2 | ||
| Power usage effectiveness (average PUE) of existing data centers | Ratio | stc KSA | - | 1.86 | 1.95 | 2.27 |
| stc Bahrain | - | 1.87 | 1.79 | 1.80 | ||
| stc Kuwait | - | 1.23 | 1.41 | 1.90 | ||
| Power usage effectiveness (average PUE) of new data centers | Ratio | stc KSA | - | 1.76 | 2.10 | 2.12 |
| stc Bahrain | Applies only to new data centres project. No new data centres added in 2023–2025 | - | - | - | ||
| stc Kuwait | - | - | - |
Waste and circular economy
Waste and circular economy
| ESG metric | Unit | Boundaries | Exclusions and Notes | 2025 | 2024 | 2023 |
|---|---|---|---|---|---|---|
| Total waste generated (End-of-life assets) | Tons | stc KSA | Includes stc KSA and its HQ-based subsidiaries | 2,175 | 4,236 | 7,131 |
| Waste reused (End-of-life assets) | % | stc KSA | Includes stc KSA and its HQ-based subsidiaries | 69% | 48% | 74% |
| Waste recycled (End-of-life assets) | % | stc KSA | Includes stc KSA and its HQ-based subsidiaries | 17% | 40% | 16% |
| Waste safely disposed (End-of-life assets) | % | stc KSA | Includes stc KSA and its HQ-based subsidiaries | 14% | 12% | 10% |
| Total general waste (HQ) | Tons | stc KSA | Includes stc KSA and its HQ-based subsidiaries | 1,050 | 1,000 | 700 |
| stc group | - | 5,524 | 2,516 | 6,337 | ||
| Total paper consumption | Tons | stc KSA | Includes stc KSA and its HQ-based subsidiaries | 0.77 | 1.05 | 1.25 |
| Total papers printed | Number | stc KSA | Includes stc KSA and its HQ-based subsidiaries | 203,705 | 212,438 | 252,525 |
| Recovered devices (Trade-in program) | Number | stc group | - | 19,611 | 52,818 | - |
| Percentage | - | 100% | 97% | - |
Development of human capital through digital innovation
Customer relations and satisfaction
Customer relations and satisfaction
| ESG metric | Unit | Boundaries | Exclusions and Notes | 2025 | 2024 | 2023 |
|---|---|---|---|---|---|---|
| Customer Experience Index (CEI) | % | stc KSA | - | 91% | 92% | 89% |
| Customer Satisfaction Rate | % | stc KSA | 2024 not YoY comparable due to methodology changes | 89% | 83% | 84.70% |
| stc Bahrain | - | 90% | 93.3% | 92% | ||
| stc Kuwait | - | 90.4% | 90.1% | 87% | ||
| First Call Resolution (FCR) | % | stc KSA | - | 88% | 82% | 78% |
| stc Bahrain | - | 96% | 96% | 96% | ||
| stc Kuwait | - | 95% | 91% | 91% | ||
| Customer Complaints Resolved | % | stc KSA | - | 100% | 100% | 100% |
| stc Bahrain | - | 100% | 100% | 100% | ||
| stc Kuwait | - | 84% | 80% | 73% | ||
| Complaint Resolution Time | Days | stc KSA | - | 1.07 | 1.08 | 1.3 |
| stc Bahrain | - | 3.7 | 3.2 | 2.7 | ||
| stc Kuwait | - | 1.5 | 0.75 | 0.70 | ||
| mystc App: Active Users | Number | stc KSA | - | 16,082,269 | 13,287,896 | 12,036,473 |
| mystc App: Unique Clients Served | Number | stc KSA | - | 9,699,654 | 8,090,256 | 7,384,950 |
| mystc App: Total Subscriptions | Number | stc KSA | - | 36,436,820 | 28,852,760 | 21,052,583 |
| mystc Sales Transactions | % | stc KSA | - | 47% | 42% | 46% |
| stc Bahrain | - | 20% | 18% | 16% | ||
| stc Kuwait | - | 45% | 31% | 32% | ||
| Other Sales (SSM + SMS + Outlet) | % | stc KSA | - | 13% | 13% | 14% |
| stc Bahrain | - | 46% | 48% | 48% | ||
| stc Kuwait | - | 55% | 69% | 68% | ||
| Digital Self-Service Support | % | stc KSA | - | 97% | 97% | 96% |
| stc Bahrain | - | 35% | 34% | 38% | ||
| stc Kuwait | - | 68% | 59% | 57% | ||
| Human Interaction Support | % | stc KSA | - | 3% | 3% | 3% |
| stc Bahrain | 2023 figures restated due to methodology updates | 65% | 66% | 62% | ||
| stc Kuwait | - | 32% | 41% | 43% | ||
| Average mobile broadband download speed | Mbps | stc KSA | - | 222.33 | 142.97 | 121.72 |
| stc Bahrain | - | 179.27 | 164.73 | 164.40 | ||
| stc Kuwait | - | 177 | 167.00 | 158.00 | ||
| Average mobile broadband upload speed | Mbps | stc KSA | - | 24.9 | 22.55 | 23.30 |
| stc Bahrain | - | 4.14 | 4.1 | 3.59 | ||
| stc Kuwait | 2023 figures have been restated | 10.13 | 9.86 | 6.35 | ||
| Network traffic | Petabytes | stc KSA | - | 33,043 | 29,481 | 24,730.11 |
| stc Bahrain | - | 528 | 552 | 446 | ||
| stc Kuwait | - | 2,025 | 1,636 | 1,549 | ||
| Percentage of 4G population coverage | % | stc KSA | - | 99% | 98% | 98% |
| Percentage of 5G population coverage | % | stc KSA | - | 63% | 55% | 48% |
Health, safety and wellbeing
Health, safety and wellbeing
| ESG metric | Unit | Boundaries | Exclusions and Notes | 2025 | 2024 | 2023 |
|---|---|---|---|---|---|---|
| Employee work-related fatalities | Number | stc KSA | - | 0 | 0 | 0 |
| stc group | 2025 data excludes sirar by stc | 0 | 0 | 0 | ||
| Contractors’ work-related fatalities | Number | stc KSA | - | 0 | 0 | 0 |
| stc group | 2025 data excludes sirar by stc | 0 | 0 | 0 | ||
| Employee total recordable injuries | Number | stc KSA | - | 4 | 2 | 0 |
| stc group | 2025 data excludes sirar by stc | 4 | 2 | 0 | ||
| Employee occupational illnesses | Number | stc KSA | - | 0 | 0 | 0 |
| stc group | 2025 data excludes sirar by stc | 0 | 0 | 0 | ||
| Heat stress events | Number | stc KSA | - | 0 | 0 | 0 |
| stc group | 2025 data excludes sirar by stc | 0 | 1 | 0 | ||
| Rate of fatalities (work-related injury) | Rate | stc KSA | - | 0 | 0 | 0 |
| stc group | 2025 data excludes sirar by stc | 0 | 0 | 0 | ||
| Number of workers covered by OH&S system | Number | stc KSA | - | 166 | 166 | 152 |
| Percentage of workers covered by OH&S system | % | stc KSA | - | 1% | 1% | 1.30% |
| Incident rate of recordable injuries | Rate | stc KSA | - | 0 | 0.02 | 0 |
| stc group | 2025 data excludes sirar by stc | 0 | 0.0242 | 0 | ||
| Emergency response drills conducted | Number | stc KSA | - | 382 | 462 | 128 |
| stc group | 2025 data excludes sirar by stc | 537 | 716 | 382 | ||
| Safety incident investigations initiated | Number | stc KSA | - | 10 | 4 | 6 |
| stc group | 2025 data excludes sirar by stc | 21 | 31 | 29 | ||
| Safety incident investigations completed | Number | stc KSA | - | 10 | 4 | 6 |
| stc group | 2025 data excludes sirar by stc | 21 | 31 | 30 | ||
| Average hours of H&S training per employee and contractor | Hours | stc KSA | - | 4.02 | 2.80 | 3.00 |
| stc group | - | 2.05 | 2.47 | 5.32 |
Occupational injury rates were calculated based on 200,000 working hours, in accordance with the standards of the Occupational Safety and Health Administration (OSHA).
Digital innovation & experience
Digital innovation & experience
| ESG metric | Unit | Boundaries | Exclusions and Notes | 2025 | 2024 | 2023 |
|---|---|---|---|---|---|---|
| Awarded intellectual properties | Number | stc KSA | - | 11 | 7 | 5 |
| Number of R&D labs | Number | stc KSA | - | 2 | 2 | 2 |
| Number of R&D employees in the lab | Number | stc KSA | - | 23 | 21 | 19 |
| Number of Saudi employees working in R&D | Number | stc KSA | - | 16 | 16 | 15 |
| Number of non-Saudi employees working in R&D | Number | stc KSA | - | 7 | 5 | 4 |
| Women in R&D | Number | stc KSA | - | 7 | 6 | 5 |
| Men in R&D | Number | stc KSA | - | 16 | 15 | 14 |
Diversity, equity and inclusion
Diversity, equity and inclusion
| ESG metric | Unit | Boundaries | Exclusions and Notes | 2025 | 2024 | 2023 |
|---|---|---|---|---|---|---|
| Number of employees (excluding trainees, students and outsourced staff) | Number | stc KSA | 2023 figures have been restated following methodology improvements to enhance calculation accuracy and consistency | 10,448 | 10,577 | 12,643 |
| stc group | - | 18,921 | 19,863 | 22,751 | ||
| Employees on fixed term or temporary contract | Number | stc KSA | - | 1,397 | 1,644 | 1,786 |
| stc group | - | 2,335 | 2,630 | 2,961 | ||
| Employees on indefinite or permanent contract | Number | stc KSA | - | 9,051 | 8,933 | 10,857 |
| stc group | - | 16,586 | 17,233 | 19,790 | ||
| Total full-time equivalent (FTE) employees | Number | stc KSA | - | 10,448 | 10,577 | 12,643 |
| stc group | - | 18,921 | 19,863 | 22,751 | ||
| Workforce aged <30 | Number | stc KSA | - | 1,141 | 1,238 | 1,758 |
| stc group | - | 2,043 | 2,574 | 4,285 | ||
| Workforce aged 31-50 | Number | stc KSA | - | 6,473 | 6,548 | 8,025 |
| stc group | - | 12,852 | 12,716 | 13,840 | ||
| Workforce aged >50 | Number | stc KSA | - | 1,437 | 1,147 | 1,074 |
| stc group | - | 1,691 | 1,943 | 1,665 | ||
| Workforce: Women | Number | stc KSA | - | 1,279 | 1,122 | 1,162 |
| stc group | - | 2,875 | 2,787 | 2,811 | ||
| Workforce: Men | Number | stc KSA | - | 7,772 | 7,811 | 9,695 |
| stc group | - | 13,711 | 14,446 | 16,979 | ||
| Executive/Senior Management | Number | stc KSA | - | 252 | 230 | 229 |
| stc group | - | 446 | 464 | 483 | ||
| Middle Management | Number | stc KSA | - | 1,827 | 1,643 | 1,520 |
| stc group | - | 2,974 | 2,926 | 2,837 | ||
| Staff | Number | stc KSA | - | 6,972 | 7,060 | 9,108 |
| stc group | - | 13,166 | 13,843 | 16,470 | ||
| Total new employee hires | Number | stc KSA | - | 210 | 141 | 597 |
| stc group | - | 835 | 924 | 2,386 | ||
| Number of new women employees | Number | stc KSA | - | 66 | 40 | 223 |
| stc group | - | 252 | 286 | 552 | ||
| Women hiring rate | % | stc KSA | - | 31.43% | 28.37% | 34.17% |
| stc group | - | 30.18% | 30.95% | 31.60% | ||
| Women in senior management | % | stc KSA | - | 7.94% | 6.52% | 6.90% |
| stc group | - | 6.95% | 6.25% | 5.2% | ||
| Women in junior/middle management | % | stc KSA | - | 13.14% | 9.98% | 6.84% |
| stc group | - | 14.49% | 12% | 8.9% | ||
| Women in Leadership Roles (Total) | Number | stc KSA | - | 260 | 189 | — |
| stc group | - | 462 | 370 | — | ||
| Employees with disabilities | Number | stc KSA | - | 40 | 45 | 70 |
| stc group | - | 59 | 66 | 104 | ||
| Nationalization: Senior Management | % | stc KSA | stc KSA includes all national employees of subsidiaries based in KSA | 98.39% | 93.8% | 92.5% |
| stc Bahrain | - | 39% | 47% | 26% | ||
| stc Kuwait | - | 42% | 50% | 51% | ||
| Nationalization rate among total workforce | % | stc KSA | stc KSA includes all national employees of subsidiaries based in KSA | 89.6% | 89.9% | 90.1% |
| stc Bahrain | - | 59% | 56% | 51% | ||
| stc Kuwait | - | 61% | 64% | 64% |
Talent management
Talent management
| ESG metric | Unit | Boundaries | Exclusions and Notes | 2025 | 2024 | 2023 |
|---|---|---|---|---|---|---|
| Total new employee hires | Number | stc KSA | - | 210 | 141 | 597 |
| stc group | - | 835 | 924 | 2,386 | ||
| New hires: Women | Number | stc KSA | - | 66 | 40 | 223 |
| stc group | - | 252 | 286 | 552 | ||
| New hires: Men | Number | stc KSA | - | 574 | 101 | 379 |
| stc group | - | 810 | 638 | 1,750 | ||
| New hires: <30 | Number | stc KSA | - | 236 | 31 | 275 |
| stc group | - | 510 | 415 | 973 | ||
| New hires: 31-50 | Number | stc KSA | - | 545 | 106 | 313 |
| stc group | - | 633 | 499 | 1,374 | ||
| New hires: >50 | Number | stc KSA | - | 11 | 4 | 9 |
| stc group | - | 7 | 10 | 39 | ||
| Employee turnover rate | % | stc KSA | - | 3.13% | 2.7% | 2.65% |
| stc group | - | 4.18% | 4.3% | 3.9% | ||
| Number of employees who left | Number | stc KSA | - | 280 | 294 | 303 |
| stc group | - | 706 | 854 | 1,012 | ||
| Turnover: Women | Number | stc KSA | - | 54 | 72 | 73 |
| stc group | - | 160 | 219 | 761 | ||
| Turnover: Men | Number | stc KSA | - | 226 | 222 | 230 |
| stc group | - | 546 | 635 | 251 | ||
| Turnover: <30 | Number | stc KSA | - | 101 | 106 | 158 |
| stc group | - | 239 | 281 | 432 | ||
| Turnover: 31-50 | Number | stc KSA | - | 172 | 181 | 143 |
| stc group | - | 442 | 547 | 555 | ||
| Turnover: >50 | Number | stc KSA | - | 7 | 7 | 2 |
| stc group | - | 25 | 26 | 25 | ||
| Total hours of training for participants | Hours | stc group | - | 303,303 | 476,675 | 530,073 |
| Training: In class | % | stc group | - | 70.5% | 61.3% | 52.1% |
| Training: e-learning | Percentage | stc group | - | 29.5% | 38.7% | 47.9% |
| Training hours: Men | Percentage | stc group | - | 74.5% | 75.6% | 79.3% |
| Training hours: Women | Percentage | stc group | - | 25.5% | 24.4% | 20.7% |
| Training hours: Senior management | Percentage | stc group | - | 2.0% | 1.9% | 1.6% |
| Training hours: Middle management | Percentage | stc group | - | 21.9% | 13.0% | 14.8% |
| Training hours: Staff | Percentage | stc group | - | 76.1% | 85.1% | 83.6% |
| Training hours: National participants | Percentage | stc group | - | 85.9% | 81.5% | 86.6% |
| Training hours: Non-national participants | Percentage | stc group | - | 14.1% | 18.5% | 13.4% |
| Training hours: <30 years old | Percentage | stc group | - | 45.0% | 20.0% | 49.9% |
| Training hours: 31-50 years old | Percentage | stc group | - | 50.5% | 76.3% | 45.9% |
| Training hours: >50 years old | % | stc group | - | 4.5% | 3.6% | 4.2% |
| Average hours of training per participant | Hours | stc group | Average training hours now based on unique trainees | 19.25 | 22 | 24 |
| Average training hours: Men | Hours | stc group | - | 17.02 | 34.12 | 36.7 |
| Average training hours: Women | Hours | stc group | - | 30.57 | 88.75 | 80 |
| Average training hours: Senior management | Hours | stc group | - | 36.17 | 38.36 | 37.8 |
| Average training hours: Middle management | Hours | stc group | - | 57.51 | 38.91 | 55.3 |
| Average training hours: Staff | Hours | stc group | - | 15.88 | 40.39 | 39.6 |
| Average training hours: <30 years old | Hours | stc group | - | 32 | 61 | 129.9 |
| Average training hours: 31-50 years old | Hours | stc group | - | 6.4 | 23.75 | 27.7 |
| Average training hours: >50 years old | Hours | stc group | - | 5 | 7.75 | 11.1 |
| Average training hours: National | Hours | stc group | - | 24.01 | 63.3 | 40.6 |
| Average training hours: Non-national | Hours | stc group | - | 8.53 | 37.1 | 46.7 |
| Total training hours on DEI | Hours | stc group | Rolled out group-wide in 2023 only | 259 | 383 | 5,318 |
| Total training hours on Data Privacy & Security | Hours | stc group | - | 38,134 | 55,068 | 57,173 |
| Number of hours devoted to training on human rights-related policies or procedures relevant to our operations | Hours | stc group | 2025 data reflects updated methodology; prior years not comparable | 15,154 | 58,072 | 151,559 |
| Specialist Development Program (SDP) | Participants | - | 137 | 177 | 176 | |
| Talent Incubation Program (TIP) | Participants | stc group | - | 95 | 178 | 627 |
| High-Potential (HiPo) Program | Participants | stc group | - | 26 | 62 | 56 |
| Employee Experience Index (EEI) | Score | stc KSA | - | 78.8 | 76.3 | 80.1 |
| stc group | - | 81 | 78.1 | 80.7 | ||
| Employee engagement rate | % | stc KSA | - | 88.1% | 86.1% | 90% |
| stc group | - | 89.4% | 88% | 88% | ||
| Employees benefited from performance-based pay | % | stc KSA | - | 95.4% | 52.20% | 49.40% |
| stc Bahrain | - | 87.60% | 62.30% | 98.80% | ||
| stc Kuwait | stc Kuwait restated figures for calculation improvement methodologies aligned at group level | 87% | 92% | 85% | ||
| Parental leave taken: Women | Number | stc KSA | - | 108 | — | — |
| stc group | - | 116 | — | — | ||
| Parental leave taken: Men | Number | stc KSA | - | 639 | — | — |
| stc group | - | 665 | — | — | ||
| Return to work after leave: Women | Number | stc KSA | - | 80 | — | — |
| stc group | - | 85 | — | — | ||
| Return to work after leave: Men | Number | stc KSA | - | 639 | — | — |
| stc group | - | 665 | — | — | ||
| Return to work rate: Women | % | stc KSA | - | 74% | — | — |
| stc group | - | 73% | — | — | ||
| Return to work rate: Men | % | stc KSA | - | 100% | — | — |
| stc group | - | 100% | — | — | ||
| Retention rate: Women | % | stc KSA | - | 74% | — | — |
| stc group | - | 73% | — | — | ||
| Retention rate: Men | % | stc KSA | - | 100% | — | — |
| stc group | - | 100% | — | — | ||
| Employees receiving performance review | % | stc KSA | - | 100% | 100% | 100% |
| Number of incidents reported (Internal grievance system) | Number | stc KSA | - | 839 | 786 | 1,407 |
| Incidents addressed or resolved | % | stc KSA | - | 100% | 100% | 100% |
Community contribution and development
Community contribution and development
| ESG metric | Unit | Boundaries | Exclusions and Notes | 2025 | 2024 | 2023 |
|---|---|---|---|---|---|---|
| Number of volunteers | Number | stc KSA | - | 333 | 715 | 672 |
| Volunteering hours | Hours | stc KSA | - | 6,377 | 8,580 | 8,064 |
| Community development partnerships | Number | stc KSA | - | 87+ | - | - |
Strong governance and ethical excellence
Data privacy, security and protection
Data privacy, security and protection
| ESG metric | Unit | Boundaries | Exclusions and Notes | 2025 | 2024 | 2023 |
|---|---|---|---|---|---|---|
| Actual cyberattacks | Number | stc KSA | - | 16 | 15 | 11 |
| Attempted cyberattacks | Number | stc KSA | - | 10,313 | 8,405 | 9,708 |
| Reported spam messages handled | Number | stc KSA | - | 41,937 | 44,548 | 67,915 |
| Frameworks, policies and standards fully aligned with legal and regulatory requirements | % | stc KSA | - | 100% | 100% | 100% |
Governance and business ethics
Governance and business ethics
| ESG metric | Unit | Boundaries | Exclusions and Notes | 2025 | 2024 | 2023 |
|---|---|---|---|---|---|---|
| Code of Ethics acknowledgment signed | % | stc KSA | - | 100% | 100% | 100% |
| stc group | - | 100% | 100% | 100% | ||
| Code of Conduct training: Full-time employees | Number | stc KSA | - | 8,128 | 9,904 | 12,217 |
| stc group | - | 15,423 | 12,770 | 13,735 | ||
| Code of Conduct training: Part-time/Contractors | Number | stc KSA | - | 1,416 | 1,584 | 1,711 |
| Business units analyzed for corruption risk | Number | stc group | - | 100% | 100% | 100% |
| Legal cases raised by external entities regarding corruption | % | stc KSA | - | 0 | 0 | 0 |
| Incidents in which employees were dismissed or disciplined for corruption | Number | stc KSA | - | 3 | 0 | 0 |
| Breaches: Corruption or Bribery | Number | stc group | - | 3 | — | — |
| Breaches: Conflicts of Interest | Number | stc group | - | 2 | — | — |
| Breaches: Discrimination or Harassment | Number | stc group | - | 0 | — | — |
| Breaches: Money Laundering or Insider trading | Number | stc group | - | 0 | — | — |
| Employees trained in anti-corruption | Number | stc KSA | Excludes headquarters-based subsidiaries | 9,544 | 11,473 | 12,331 |
| Employees trained in anti-corruption | % | stc KSA | Excludes headquarters-based subsidiaries | 99.8% | 99.6% | 98% |
| Governance members trained in anti-corruption | % | stc KSA | Excludes headquarters-based subsidiaries | 99.8% | 100% | 100% |
| Percentage of governance body members to which stc’s anti-corruption policies and procedures have been communicated | % | stc KSA | Excludes headquarters-based subsidiaries | 100% | 100% | 100% |
| Percentage of employees to which stc’s anti-corruption policies and procedures have been communicated | % | stc KSA | Excludes headquarters-based subsidiaries | 100% | 100% | 100% |
| Percentage of business partners to which stc’s anticorruption policies and procedures have been communicated | % | stc KSA | Excludes headquarters-based subsidiaries | 100% | 100% | 100% |
| Number of inquiries, complaints or issues received by whistleblowing | Number | stc KSA | - | 564 | 617 | 321 |
| Percentage of substantiated inquiries, complaints or issues received by whistleblowing | % | stc KSA | Decrease driven by corrective actions and awareness sessions | 30% | 80% | 84% |
| Percentage of cases raised related to human rights | % | stc KSA | - | 0% | 0% | 0% |
| Total incidents of non-compliance with laws and regulations related to society & national economy regulations. | Number | stc group | - | 0 | 0 | 0 |
| Total incidents of non-compliance with environmental laws and/or regulations | Number | stc group | - | 0 | 0 | 0 |
| Number of non-monetary sanctions Environmental, society & national economy regulations | Number | stc group | - | 0 | 0 | 0 |
| Amount of legal and regulatory fines and settlements Environmental, society & national economy regulations | % | stc group | - | 0 | 0 | 0 |
Supply chain management
Supply chain management
| ESG metric | Unit | Boundaries | Exclusions and Notes | 2025 | 2024 | 2023 |
|---|---|---|---|---|---|---|
| Total procurement spending (% billion) | % Billion | stc KSA | - | 34.8 | 29.9 | 35.2 |
| stc group | - | 143 | 129 | 67.48 | ||
| Amount spent on local suppliers (%billion) | % Billion | stc KSA | - | 34.2 | 28.6 | 33.2 |
| stc group | - | 109 | 124 | 42 | ||
| Percentage of total procurement spending on local suppliers | % | stc KSA | - | 98% | 96% | 96% |
| stc group | - | 76% | 96% | 89% | ||
| Local content score | % | stc KSA | - | 50.69% | 44.32% | 42.90% |
| Local content contribution spend | % Billion | stc KSA | - | 17.3 | 14.0 | 13.0 |
| Number of total suppliers | Number | stc KSA | - | 468 | 3,773 | 3,475 |
| stc group | - | 1,513 | 9,024 | 9,316 | ||
| Number of tier 1 suppliers | Number | stc KSA | - | 1,981 | 24 | 199 |
| stc group | - | 8,110 | 684 | 993 | ||
| Number of local suppliers | Number | stc KSA | - | 23 | 3,111 | 2,828 |
| stc group | - | 98 | 7,101 | 6,941 | ||
| Number of foreign suppliers | Number | stc KSA | - | 2,449 | 662 | 647 |
| stc group | - | 9,624 | 1,923 | 468 | ||
| Number of total SME suppliers engaged | Number | stc KSA | - | 49 | 117 | 168 |
| stc group | - | 211 | 492 | 665 | ||
| Suppliers screened for environmental, labor and human rights practices | Number | stc KSA | - | 548 | 656 | 230 |
| Percentage of new suppliers that were screened for environmental, labor and human rights practices | % | stc KSA | - | 100% | 100% | 100% |
| Number of suppliers subject to assessments for sustainability impacts (supplier evaluations) | Number | stc KSA | - | 161 | 40 | 122 |
| Number of suppliers identified as having significant and potential negative impacts | Number | stc KSA | - | 27 | 47 | 49 |
| stc group | - | 29 | 47 | 49 | ||
| Suppliers with which sustainability improvements were agreed upon as a result of audit | Number | stc KSA | - | 9 | 10 | 3 |
| stc group | - | 9 | 71 | 8 | ||
| Suppliers with which relationships were terminated as a result of audits and monitoring | Number | stc KSA | - | 0 | 0 | 4 |
| stc group | - | 2 | 0 | 4 | ||
| Number of suppliers blocked for non-compliance with ethical aspects | Number | stc KSA | - | 0 | 0 | 4 |
| stc group | - | 0 | 0 | 4 | ||
| Reduction of paper-based documents with the electronic procurement process | % | stc KSA | - | 100% | 100% | 100% |
| stc Bahrain | - | 100% | 100% | 95% | ||
| stc Kuwait | - | 100% | 100% | 100% | ||
| sirar | - | 100% | 100% | 100% | ||
| iot squared | - | 100% | 100% | 100% | ||
| center3 | - | 100% | 100% | 5% | ||
| solutions by stc | - | 100% | 100% | 100% | ||
| scc by stc | - | 100% | 100% | 50% | ||
| specialized by stc | - | 100% | 100% | 15% | ||
| channels | - | 100% | 100% | 100% |