Energy efficiency

Environmental performance and climate

Energy efficiency

As demand for connectivity, data services and network expansion rises, energy use increases alongside business growth. Still, stc is focused on managing this growth through responsible energy practices, targeted efficiency improvements and transitioning to cleaner energy sources. These efforts are supported by stc’s Environmental Management System (EMS), which helps monitor environmental performance, identify improvement opportunities and ensure compliance with relevant environmental requirements across operations.

Energy optimization for data centers

stc continues to optimize energy use across its operations, with a strong focus on data centers and network infrastructure. Data centers built after 2018 are required to achieve an average annual power usage effectiveness (PUE) of no more than 1.6 at full IT load. In 2025, stc recorded a PUE of 1.5 at full load.

stc continues to enhance the environmental performance of its data centers by improving energy efficiency, optimizing cooling systems and integrating smart monitoring technologies to reduce energy consumption and operational emissions. These efforts focus on improving infrastructure efficiency while supporting reliable digital services and scalable network operations.

Key initiatives include:

  • Advanced cooling systems with hot/cold aisle separation
  • Optimized mechanical equipment using variable frequency drives (VFDs) on chilled water networks
  • Smart monitoring and energy-efficient design targeting a PUE of 1.5
  • Local sourcing of materials to cut transport-related emissions

These measures, combined with strict energy policies and TCOS certification, minimize environmental impact while ensuring high performance.

Optimizing energy efficiency at stc’s headquarters

stc continues to enhance energy performance across its headquarters and operational facilities through a combination of technology upgrades, operational optimization and strengthened climate governance. Building on the Smart Campus centralized Building Management System (BMS) and earlier efficiency measures, the focus is increasingly shifting toward deeper system optimization, digital monitoring and infrastructure improvements that support the group’s broader decarbonization roadmap.

The established Climate Action Working Group (CAWG) will strengthen oversight and accelerate implementation of climate initiatives across departments with significant emissions, to enable cross-functional coordination across Shared Services, Technology, center3 and the Sustainability department, ensuring that energy efficiency and emissions reduction initiatives are effectively tracked, prioritized and implemented across operations.

In line with this approach, stc is implementing and continuing to advance several high-priority initiatives aimed at improving energy efficiency and reducing emissions across its facilities and operational activities. Key initiatives include:

  • Optimizing building energy use through automated controls, including the installation of timer-based systems to shut down exhaust fans and internal and external lighting outside of operational hours, reducing unnecessary electricity consumption.
  • Upgrading cooling infrastructure, through the replacement of outdated chillers and air conditioning systems with high-efficiency chillers and pumps, significantly lowering energy consumption associated with cooling operations.
  • Enhancing building envelope efficiency, through the installation of double-glazed windows in existing buildings to reduce heat transfer and improve overall energy performance.
  • Transitioning to energy-efficient lighting systems, by replacing conventional halogen and fluorescent lighting with LED technology across facilities, with implementation completed across key sites.
  • Deploying smart lighting controls, including motion sensors to automatically regulate lighting usage based on occupancy, minimizing energy waste in low-utilization areas.
  • Strengthening centralized energy management, through the ongoing and planned implementation of a Smart BMS to enable real-time monitoring, control and optimization of energy consumption across facilities.

Performance metrics

In 2025, total electricity consumption declined across both stc KSA and the wider stc group, reflecting efficiency improvements and boundary changes in reporting.

For stc KSA, the total electricity consumption decreased by approximately 4% primarily driven by enhanced energy efficiency measures across the offices and facilities operation in addition to network operations and efficiency optimization efforts. Similarly, for stc group the total electricity consumption has dropped substantially largely attributable to the change in reporting boundaries. Overall, the 2025 results demonstrate operational efficiency gains in core infrastructure, partially offset by growth in energy-intensive digital services.

In addition, stc KSA made measurable progress in reducing fuel use, underscoring its commitment to lowering dependence on fossil fuels. Petrol consumption declined by 7.2% in 2025 demonstrating positive efficiency gains in mobility-related operations.

Adjusting for data traffic growth, energy intensity per petabyte (PB) of data has improved significantly, with energy consumption (in gigajoules (GJ)) reducing for both stc KSA and stc group. At stc group, energy intensity improved from 112.07 GJ/PB in 2024 to 106.52 in 2025, underscoring stc’s dedication to enhancing energy efficiency in data processing and network operations, reinforcing stc’s commitment to delivering more with less energy.

Waste and circular economy

Effective waste management and resource circularity remain key priorities within stc’s environmental strategy. As a telecommunications provider with significant reliance on electronic equipment and network infrastructure, responsible management of materials throughout their lifecycle is essential to minimizing environmental impact and supporting circular economy principles.

Waste management

stc is committed to enhance waste management practices across its operations. In 2025, stc group advanced waste reduction through initiatives focused on increasing the recycling of operational waste streams, improving the recovery of valuable materials from electronic equipment and raising awareness of responsible consumption among employees, customers and partners.

To support these efforts, stc has introduced an improved operating model for scrap recycling across its logistics and inventory operations. The initiative enhances material tracking, sorting and segregation of recyclable waste before collection, supported by the introduction of weight-scale verification and improved inventory records. These improvements enable more accurate valuation of scrap materials, increase transparency in recycling processes and support more efficient recovery of recyclable materials while helping maintain cleaner operational yards.

Performance metrics

General waste (t)

stc KSA *

2023
700
2024
1,000
2025
1,050

stc Group

2023
6,337
2024
2,516
2025
5,524

*KSA refers to stc KSA and its headquarters-based subsidiaries.

Towards a paperless operation

Digital transformation plays a key role in reducing stc’s environmental footprint by enabling a transition towards paperless operations, improving efficiency while minimizing resource use. Since transitioning to a paperless office approach in 2023, stc has monitored implementation through a quarterly reporting system that tracks paper consumption metrics and supports continuous improvement.

stc KSA

As part of its digitization and automation strategy, stc KSA continues to expand digital processes across the organization, with the number of group-wide processes and services available through the internal intranet platform stc Hub reaching over 4,000, enabling employees to complete administrative, operational and support functions digitally.

These efforts have contributed to a significant reduction in paper usage across operations. A key enabler of this transition is Sayen, a digital authentication service licensed by the Communications and Information Technology Commission and approved by the National Digital Certification Center, which supports secure digital document processing and electronic signatures across operations to ensure improvement of operational efficiency. By Q3 2025, Sayen facilitated:

1,778

documents

2,055

digital signatures

255

registered users

Additionally, stc KSA printed 203,705 pages in 2025, compared to 212,438 pages in 2024, representing a 4% year-on-year reduction in printed paper. Through these digitalization efforts and the implementation of the paperless office policy introduced in 2023, stc KSA (including headquarters-based subsidiaries) achieved a 92% reduction in paper consumption compared to the 2019 baseline.

Financial impact

~%78,177

Saved versus 2019

Environmental impact

~13.4tCO2e

Reduced versus 2019

Operational impact

Secure digital authentication and e-signatures through Sayen

End-of-life assets treatment

To advance its waste management practices, stc has partnered with Holoul e-waste recycling, a Saudi company that specializes in sustainable waste management. The collaboration focuses on handling stc’s end-of-life assets through collection, processing, reuse, recycling and safe disposal.

The partnership has improved stc’s adherence to circular economy principles: maximizing reuse and recycling to minimize the disposal of electrical and electronic equipment, furniture, vehicles, paper/plastics and hazardous materials into landfills.

Performance metrics

Total waste generated (t)*

7,131
2023
4,236
2024
2,175
2025

Percentage of waste reused

74%
2023
48%
2024
69%
2025

Percentage of waste recycled

16%
2023
40%
2024
17%
2025

Percentage of waste safely disposed

10%
2023
12%
2024
14%
2025

* Data refers to stc KSA and its headquarters-based subsidiaries.

Trade-in program

stc’s trade-in program promotes circular economy principles in the ICT sector by enabling customers to recycle or exchange old devices for a credit toward new purchases. Through this initiative, used electronics are collected, refurbished where possible and resold or responsibly recycled, diverting significant e-waste from landfills, extending device lifecycles and supporting resource efficiency.

Number of recovered devices through trade-in program in 2025

19,611

Percentage of recovered devices reused through the trade-in program

100%

Water management

Operating in a water scarce region, stc recognizes the importance of responsible water management as part of its broader environmental stewardship. stc group prioritizes improving water efficiency across its facilities and operations to support sustainable resource use, operational resilience and long-term environmental protection.

In 2025, stc enhanced its water management practices by introducing IoT-enabled monitoring systems across key facilities. Smart flow meters connected to NB IoT terminals automatically collect and transmit water usage data in real time, enabling more accurate monitoring of water consumption and quicker detection of leaks or inefficient usage patterns.

The collected data is integrated into centralized digital dashboards, providing facility managers with real time insights that support more informed decision-making and improved water management. These systems also expanded monitoring coverage to previously inaccessible areas of the headquarters, ensuring more comprehensive visibility of water flows across the site.

Performance metrics

Water consumption (m³)

stc KSA

2023
403,864
2024
444,636
2025
466,433

stc group

2023
714,626
2024
478,259
2025
1,412,709

* The increase in water consumption at stc KSA in 2025 is primarily attributed to the expansion of the built-up area and construction activities.

** KSA refers to stc KSA and its headquarters-based subsidiaries.