Community investment and development are paramount at stc and central to the group's corporate strategy under the sustainability objective of "enriching people's lives." This matters to stc because healthy, inclusive communities drive social stability, expand the talent pool, support digital and economic adoption and create long-term value for customers and the business.
Community contribution and development at a glance
Number of volunteers
333
Number of volunteering hours
6,377
Number of community development partnerships
87+
Community flagship programs
Smart Truck
Background
Launched in February 2023, the Smart Truck initiative is part of stc group's commitment to advancing digital inclusion and empowering communities through technology. The initiative was designed to bridge the digital divide by enhancing digital literacy among elderly beneficiaries, particularly those living in remote and underserved areas across the Kingdom of Saudi Arabia.
The Smart Truck operates as a mobile digital classroom, traveling across regions to deliver interactive training sessions and hands-on support. Through these sessions, elderly beneficiaries learn how to use 6 essential government applications, including the mystc app, as well as other key digital tools and services. The training focuses on enabling participants to confidently access government platforms, healthcare services and digital communication tools.
The truck is designed to provide an accessible and supportive learning environment tailored to elderly beneficiaries, bringing digital education directly to their communities. By delivering services directly to remote areas, the initiative reduces the need for beneficiaries to travel to urban centers or visit physical stc stores, allowing them to independently access digital services and participate more fully in the Kingdom's evolving digital ecosystem.
Through this approach, Smart Truck strengthens digital literacy, enhances independence and helps ensure that elderly beneficiaries can benefit from technological advancements and remain connected to essential services in an increasingly digital society.
Impact highlights
12,509
Total elderly beneficiaries served since inception
2,626
Elderly beneficiaries served in 2025
880
Awareness sessions delivered in 2025
26
Governorates reached
6
Core government applications covered
Approach
Smart Truck operates through a phased geographic rollout, enabling the initiative to progressively expand its reach across different regions of Saudi Arabia while responding to local community needs.
This phased expansion ensures that remote and underserved communities across the Kingdom are progressively included in the digital ecosystem, reinforcing the initiative's scalable design and long-term social impact.
Promoting digital inclusion and community empowerment
Smart Truck enables elderly beneficiaries to confidently access digital government services, health applications and secure online tools. By strengthening digital literacy, the initiative helps participants navigate essential platforms independently, reducing reliance on intermediaries and minimizing the need to travel to service centers or physical stores.
Socioeconomic value creation
Through improved access to digital public services, elderly beneficiaries gain greater independence, improved access to healthcare information and stronger engagement with government platforms. The initiative contributes to stronger community resilience in remote and underserved areas while reinforcing stc group's role as a key enabler of inclusive digital transformation in the Kingdom.
Braille Sports Board
stc's Braille Sports Board, launched in collaboration with the Ministry of Sport, makes live football games more inclusive for visually impaired fans. It debuted at the Spanish Super Cup in Jeddah and features tactile indicators that follow the ball's movement in real time, along with live audio descriptions and comprehensive commentary. This initiative allows visually impaired spectators and their companions to more fully experience the excitement of the stadium.
Impact highlights
38
Visually impaired beneficiaries served
4
Matches supported to date
100%
Reliable real-time performance demonstrated
Strategic alignment
Advancing social inclusion and accessible public life
The Braille Sports Board demonstrates stc's commitment to leveraging innovation and technology to create inclusive, accessible and sustainable experiences across the Kingdom.
The deployment demonstrated reliable real time performance in a large stadium setting and attracted positive engagement from visually impaired attendees and their companions, showcasing a scalable model for accessible sports experiences.
Promoting inclusion through accessible experiences
By removing accessibility barriers at major events, the Braille Sports Board expands participation in public entertainment and social life for visually impaired individuals, increasing demand for inclusive services and accessible event offerings. The initiative promotes social inclusion, supports equality of access to commercial and cultural events and encourages venues, broadcasters and service providers to adopt accessible technologies; creating new market opportunities, jobs in accessibility services and fuller economic and social participation for people with visual impairments.
Beyond the stadium, the initiative highlights the importance of accessible event design, encouraging sports venues and event organizers to adopt technologies that make large-scale experiences more inclusive.
Socioeconomic value creation
The Braille Sports Board demonstrates how assistive technologies can expand inclusive participation in sports and entertainment, supporting greater social integration and community engagement for people with visual impairments.
By showcasing practical applications of accessibility innovation in major sporting events, the initiative also encourages wider adoption of inclusive technologies across the sports and entertainment ecosystem, helping advance accessible experiences throughout the Kingdom.
By enabling fuller participation in public life, the Braille Sports Board enhances social integration, community engagement and economic inclusion for individuals with visual impairments.
Electronic waste recycling
Electronic waste recycling provides a responsible pathway for end of life devices. stc donates used electronics to Ertiqa, an NPO focused on innovative solutions for responsible e waste recycling, refurbishment and disposal, reducing landfill waste and extending device life for community use.
Impact highlights and how this creates economic opportunity/inclusion
61,192
Devices donated since inception
8,374+
Devices donated in 2025
68
Organizations benefited from refurbished devices
% 2,645,500
estimated devices value
Jood Eleskan
Jood Eleskan is a community housing initiative that mobilizes donations, through SMS, from stc employees, private individuals and public sector partners to build houses for those in need.
Impact highlights and how this creates economic opportunity/inclusion
36
Total homes supported since launch
4
Homes supported in 2025
Safe housing
improved living conditions
Long-term stability
enhanced family wellbeing & security
Volunteering platform
The Volunteering Platform empowers non-profit organizations by connecting them with specialized support from stc employees, strengthening NGOs' capacity to deliver sustainable community development. The program promotes a culture of purpose and giving that aligns with stc values — dynamism, devotion and drive — and enhances employee engagement and workplace well-being.
By matching employee skills to NGO needs, the platform increased non-profits' operational capacity and expanded service delivery across multiple regions, while strengthening employee morale and organizational purpose.
Driving economic opportunity and inclusion
The platform builds social capital and local capacity by bolstering NGOs that deliver services and support to vulnerable communities, enabling more effective social programs and access to resources. Employee skills-sharing and pro-bono support improve NGOs' efficiency and reach, creating indirect economic benefits, better access to services, improved employability for beneficiaries and demand for local service providers.
In 2025, stc was awarded the "Voluntary Work Standard in the Private Sector" certification by the National Center for Non-Profit Sector Development, recognizing the effectiveness and impact of its volunteer programs. The certification reflects stc's implementation of advanced standards and performance indicators aligned with best practices in volunteer engagement.
This achievement reinforces stc's ongoing commitment to social responsibility and to fostering a strong culture of volunteerism across its operations.
Impact highlights and how this creates economic opportunity/inclusion
2,025
Volunteering opportunities
333
Volunteers
6,377
Volunteering hours